BrandPost: 7 Steps to Customer Experience Excellence
Customer experience is the new currency of business competition, and proof of this is easy to find. The companies favored…
HTTP compression continues to put encrypted communications at risk
Security researchers have expanded and improved a three-year-old attack that exploits the compression mechanism used to speed up browsing in…
At Apple, ‘Pro’ is the new normal
Apple’s latest 10-inch iPad Pro changes the tablet game. Even though the company continues to sell an iPad Air and…
At Build, Microsoft tried a different way to mobile developers' hearts
At its Build developer conference last week, Microsoft showed how it plans to stay relevant in the mobile computing market…
Copyright cops want ISPs to hijack pirate's browser until ransom fine is paid
Ransomware is such a big, booming business that even copyright cops seem to want a piece of the action. Collecting…
Microsoft continues to bleed browser share at record rates
Microsoft’s browsers last month continued to swirl toward the drain of second place, new data published last week showed. The…
IDG Contributor Network: The rise of the Salesforce admin
When data is the king, the database administrator (DBA) is the knight protecting the most valuable resource a company has.…
BlackBerry makes BBM secrecy functions free
With privacy and secrecy functions a given in competing messaging systems, BlackBerry is dropping the subscription fee for users of…
IDG Contributor Network: Domino's pizza robot is giving tech a bad name
Domino’s seems to be trying to master the sneaky tech move. It has deployed an attention-getting, flashy toy that, truth be…
Review: The CraftBot Plus is a 3D printer worth having
Even though CraftUnique is one of the newest 3D printer makers to enter the market, its first CraftBot machine received…