DZone

When it comes to the question “how do I improve my net promoter score?” there isn’t one correct answer, but there are several common truths that you can weave together to increase your business strategies’ success. We’re going to take you through the complete guide to net promoter score for your SaaS business and the why, where, and how you can better them.

NPS Basics

Net promoter scores are helpful across all industries, particularly B2B industries like SaaS. Before we outline how to make them work for you, let’s get to grips with some basics about the model.

Source: DZone