DZone

Artificial intelligence is here and is already having an impact in many industries. According to IDC, global spending on artificial intelligence systems is forecast to reach €31 billion in 2019, a 44% increase from 2018 spending. For any business that hasn’t started its AI journey, it’s time to look into the opportunities it provides.

This is because AI is revolutionizing every industry and sector, including the retail customer experience. Still, a lot of people are still not aware of the effects of AI or do not understand the scope of its applications. From helping customers find items through visual search to customizing their entertainment experience through chatbots, AI is revolutionizing the retail industry in a number of ways.

Source: DZone