DZone

A chatbot is a tool to automate conversational experience and to simplify human interaction with customers for your businesses. Chatbots, can understand and respond to human inputs through voice or written language. It is used to automate frequently asked questions, lead capturing, Virtual assistant to customers, and many more tasks.

What is a Multilingual Chatbot?

A multilingual chatbot provides multiple language support to users and can interact with customers in multiple languages. Nowadays for businesses that are operating worldwide multilingual chatbots are a mandatory requirement.

Source: DZone