A huge gulf exists between what businesses know about voice-enabled technologies, and what they do about it.

To illustrate that fact, Globant surveyed more than 600 senior decision makers and found that while huge majority of respondents see big benefits to voice technology, only 31% use it daily at work.

It’s no secret that voice technology is valuable. Just look at the consumer smart speaker market. More than 43 million Americans now own one. Many of the people who will eventually use voice technology at work are already using it every day at home.

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