Specialty manufacturing company has a power outage that knocks out the paging system — which wouldn’t be such a problem except the whole thing uses voice-over-IP, reports this IT manager pilot fish.

“All our telephones, loudspeakers and paging adapters are connected to the VoIP telephone system with Cat-6 cables,” fish says. “I called our service provider and Barney, their best repairman, said he would head over right away so we could start figuring out what was damaged in the outage.

“When he arrived, we did a series of tests together, with me activating the paging button on the phone and talking into it, and Barney on the other end in the server room with a tester on the audio output of the VoIP adapter.”

To read this article in full or to leave a comment, please click here