IT workers in the infrastructure team at Health Care Service Corporation (HCSC) were notified recently of their layoff. They expect to be training replacements from India-based contractor HCL. The layoff affects more than 500 IT workers, according to the insurance firm.

This familiar IT story began a little differently. A few days before employees were notified in mid-October of their layoff, HCSC CEO Paula Steiner talked about future goals in an internal, company-wide video.

Steiner’s comments weren’t IT-department-specific, but the takeaway quote by one IT employee was this: “As full-time retiring baby boomers move on to their next chapter, the makeup of our organization will consist more of young and non-traditional workers, such as part-time workers or contractors,” said Steiner in the video.

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