When employees started bringing their iPhones to work, they sent a clear message to their employers: user experience is king. People want modern, easy-to-use tools that let them do their jobs quickly and effectively. Any organization failing to heed this demand is sure to suffer lost productivity (as employees struggle to learn multiple systems) and lost opportunities (as skilled employees opt to work with competitors who can accommodate their tech preferences).

This has driven an evolution in business technology. Manufacturers and developers have taken cues from consumer favorites like Dropbox and Google Docs to create more user-friendly solutions that bring professional tools more in line with the consumer experience. Today’s “office equipment” sports simple, intuitive interfaces; is inexpensive and effortless to deploy and maintain; scales easily with business needs; and, most of all, empowers employees to do their best work.

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