This IT tech pilot fish picks up part-time work from a support company that uses a notoriously buggy online service to let techs accept assignments as their time permits.

“This service has well-known issues, and for at least the three years I’ve been using it, they still haven’t been fixed,” fish says.

“One day, an electronics retail chain requests a bunch of visits. Supposedly they can be scheduled over a range of ten days, any time the store is open, and should only take an hour and a half each. Oh, and they require two technicians for each visit.”

Fish gets two assignments for stores that are 20 miles apart, accepts them and schedules both on a single day, with a four- hour cushion between them to make sure traffic won’t be an issue getting from one store to the other.

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