Microsoft is continuing to add the ability to link Cortana up to their many services. The latest to get the Cortana linkage treatment is none other than Microsoft Dynamics CRM (with the CRM standing for customer relationship management for those not familiar).

If you are a regular ol’ consumer reading that your eyes may have glazed over as this addition is for the “Sales, Marketing, and Service (help desk) sectors” out in the world and is not something your average Joe will utilize.