This pilot fish is a patch-management specialist for his organization, although most of the actual patching is contracted out.

“Contractor deploys a patch that breaks one of our older applications,” fish reports. “The contractor came back with an increasingly common refrain: Oh, how hard this is to fix, send more money.

“So I checked the contract, concluded this was included in what we already pay them for, and told the contractor, ‘Just do it.’

“As soon as I told them to do it the hard way, contractor came back and said they have a much easier way to fix it…”

Telling Sharky your true tale of IT life is much easier than you thought. Just send me your story at [email protected] — I’ll file off the identifying marks, and you’ll snag a snazzy Shark shirt if I use it. Add your comments below, and read some great old tales in the Sharkives.

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