Higher education is experiencing many changes in both academic and operational processes. New learning and course delivery models are aimed to improve both the learning experience and graduation rates while reducing the time to completion.  Outcome-based funding models continue to be implemented across the country to measure results of academic performance. 

As the models for instruction and success evaluation evolve, similar techniques should also be adopted among all individuals with leadership roles to ensure we are being efficient and effective while delivering the most value to the organization. Leadership within higher education should first go through a transformation before we can fully embrace new learning methodologies and processes for our students. Within information technology, all people, processes and technologies should be measured so we are fully aligned with providing value and achieving outcomes. 

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