This organization has set up automated monitoring for almost every piece of equipment on its network, says an IT pilot fish working there.

“Printers are the most common errors popping up,” fish says. “The monitoring program will tell me about any error and also when the error has been corrected.

“For example, if tray 2 runs out of paper I get a report through email that the printer is out of paper in tray 2. When someone fills tray 2, I get another email saying that the error has been corrected.”

So it’s no big deal when fish gets a notification that the printer in shipping is out of toner. And a short time later, he gets another email informing him that the toner problem has been corrected.

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