The tech space is flooded with vendors and thought leaders touting the need for two modes of IT delivery — one fast, one slow — often called “bi-modal.”

Nonsense. Forget any notion of two speeds — you just need to get faster.

For example, your company’s compelling mobile application relies on data housed in the legacy application that runs the business. Great user experiences require that all applications — not just cloud and mobile apps — be delivered faster.

This has a profound impact on your application strategy. Slow-mode IT is not going to enable your company to win in the age of the customer. But a business technology (BT) strategy — one focused on the processes, systems and technologies needed to win, serve and retain customers — will, because it is designed for speed and agility.

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