Among the new features that Microsoft rolled out with last month’s Anniversary Update to Windows 10 is an app called Quick Assist — a remote-access tool that is especially designed to work with Windows 10 systems. As you likely know, remote-access applications allow two computers to connect over the internet so that a person at one of them can remotely control the other. In this way, the person controlling the computer remotely can diagnose or fix a problem with it — for example, by running an anti-malware program or uninstalling a troublesome hardware driver.

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