Recently, the New York Times ran a long article, Why Windows 10 Upgrades Go Wrong, and How to Avoid It, that featured questionable claims and large omissions. This is my attempt to set the record straight. 

I was lucky enough to get feedback on the article from Woody Leonhard, who writes about Windows for InfoWorld, and Leo Notenboom who, for years, has been answering questions about Windows on his askleo.com site. Both are experts on the subject and live on the front lines when it comes to battling Windows. Unlike the expert in the Times’ article, Notenboom and Leonhard have public presences online, allowing you to judge their expertise for yourself. I trust them. 

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