When data is the king, the database administrator (DBA) is the knight protecting the most valuable resource a company has. More than anyone else, DBAs are the guardians of the king, implementing security measures to protect him from his enemies. DBAs also serve as internal consultants ensuring the technology supports the organization’s mission, constantly improving and testing it to make sure it brings the most value.

Salesforce DBAs (admins) are often not your typical “IT people” because they often wear many hats and operate more like business analysts than DBAs. Salesforce admins are required to analyze complex problems, understand data, provide advice about taking action on data, formulate complex solutions, and often work closely with C-level executives on initiatives. Salesforce admins are not developers, but they have special powers to make things happen.

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