When Carol Borowski came to Citizens Bank two years ago, the company had about 50 strategic vendor partners. She says her job was to “figure out who were the right partners to keep, and to build a sourcing strategy.”
But, she explains, the goal was not just to reduce the number of vendors; she was also expected to “drive our strategic vendor partners to provide us with key technology leadership, consulting, and day-to-day operational and delivery staff.”
Carol Borowski
To read this article in full or to leave a comment, please click here
Source: COMPUTER WORLD