Five plaintiffs yesterday sued Apple and asked a federal court to designate the case a class action lawsuit because their iPhones were allegedly “bricked” after they had either repaired their smartphones themselves or went to a third-party shop for repairs.
According to a complaint filed Thursday, the five were represented by the Seattle, Wash. law firm Pfau, Cochran, Vertetis, Amala (PCVA), which earlier this week solicited possible plaintiffs for a class action suit.
The complaint was based on “Error 53,” an error message that has appeared on iPhone 6, 6S, 6 Plus and 6S Plus devices. It appears when a do-it-yourself owner or a third-party shop has replaced the Home button — which includes the Touch ID sensor — and/or the connecting cable. Once the error appears, the iPhone is “bricked,” or rendered unusable.
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Source: COMPUTER WORLD